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Announcements and Feedback => Announcements and Feedback => Topic started by: Schlibby on May 07, 2016, 04:37:23 AM



Title: Problem selecting regions/country on iphone
Post by: Schlibby on May 07, 2016, 04:37:23 AM
Whenever I click on the country/region selection box for a submittal or approval when I'm on my iPhone, it instantly jumps out of the box again and picks the top possible selection. This certainly hinders my ability to add to the database, and when not on my PC I can only approve submissions where I don't have to touch the country.

It never used to do this until a few months ago. All other selector boxes work fine. The problem has persisted across 2 different handsets, albeit with the same SIM card. I'm just using the standard internet browser on the phone.

Any ideas? Is it an option that's been ticked for this box in the backend of the database itself? Anyone else get the same problem?


Title: Re: Problem selecting regions/country on iphone
Post by: Schlibby on May 11, 2016, 12:51:40 PM
Anyone? Would be a big help if I can get this fixed


Title: Re: Problem selecting regions/country on iphone
Post by: Shadow Kisuragi on May 11, 2016, 12:57:34 PM
It seems like an iOS browser issue with how it handles that particular type of control. When I do it on my Windows Phone, it just gives me a list of checkboxes.


Title: Re: Problem selecting regions/country on iphone
Post by: Schlibby on May 11, 2016, 05:43:45 PM
Ahh. So I assume there's no option I can pick to get it working


Title: Re: Problem selecting regions/country on iphone
Post by: Shadow Kisuragi on May 11, 2016, 05:55:55 PM
I don't think so, no, unless you maybe install Firefox or something on your iPhone for a different browser experience?


Title: Re: Problem selecting regions/country on iphone
Post by: techwizard on May 11, 2016, 08:49:14 PM
did you try clearing cache/cookies first? assuming that's an option on whatever browser you have. sometimes doing that will fix the dumbest little problems.


Title: Re: Problem selecting regions/country on iphone
Post by: Schlibby on May 13, 2016, 01:49:31 AM
Aye. I've tried clearing the website data (I assume that would cover cookies). But no help.

I'd be interested to hear if any other iPhone users with up to date iOS's are having the same problem