Activision, while slow and quiet in their response, has stepped up and admitted they've made mistakes with the Wii version of Guitar Hero III: Legends of Rock by taking appropriate actions to remedy the situation. As a thank you gift to those who have had to wait through the disc replacement process, they are sending a free guitar faceplate. Those who registered should recieve a note stating the faceplate will arrive a few weeks after the fixed edition of the game.
It seems a lot of things are shipped out only to break immediately in consumers' hands. Overheating 360s, breaking Rock Band guitars, and snapping Wiimote straps are just some of the things gamers have had to put up with in recent years, and the best one can expect is to have the shoddy product replaced after waiting for months. It is nice for a change that a company goes the extra mile to make up for the inconvenience. Things are looking better for RedOctane and Activision.
So... Guitar Hero III owners, does the freebie balance out the disappointment and hassle? Is RedOctane still cool? Who will gaff up next? Only time will tell.
Check it out. Activision comes through. Did you find yourself ticked off by your Mono Experience known as Guitar Hero III for the Wii? Did you fill out the pre-claim form on Activision's Website? If you did, start checking your mail. You might be getting the above form and a prepaid, address envelope in the mail. Send in the disc and the form (click the above image to see it in its full glory) and you'll have a not so mono experience in 3-4 weeks.
Have not yet filed a claim? Do so here. Kudos to Activision for staying true to their word.
