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RF Generation Message Board | Announcements and Feedback | The Thinktank | Not getting email notifications. 0 Members and 1 Guest are viewing this topic. « previous next »
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Author Topic: Not getting email notifications.  (Read 4268 times)
GrayGhost81
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« on: April 01, 2014, 02:37:56 PM »
Gentlemen,

I've noticed over the past few days (can't remember if it coincided with the server change) that I have not been getting any emails when I get a pm, or replies for threads I'm subscribed to.

Just curious if this is widespread or something is up with my account, and if we can fix it. It's not going into my spam or anything, and I didn't change any of my settings here or in my email account.

Thanks guys, great work on the site.
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blcklblskt
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« Reply #1 on: April 02, 2014, 10:18:12 AM »
I'm not getting emails when I get a PM as well.
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bickman2k
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« Reply #2 on: April 02, 2014, 03:20:44 PM »
I was informed of this and believe I know the solution. I'll be working on it later tonight.
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GrayGhost81
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« Reply #3 on: April 02, 2014, 07:10:13 PM »
You rock. Thank you!
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GrayGhost81
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« Reply #4 on: April 23, 2014, 07:53:54 AM »
So, you guys might already know this but I'll post here just in case:

On April 12 I received about 20 email notifications over the span of about an hour or so from various past PMs and thread subscriptions. Since that day I have not received any notifications (I've gotten plenty of PMs here and hits on subscribed threads).

Thanks again for your continued efforts to make this work.
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Shadow Kisuragi
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« Reply #5 on: April 23, 2014, 10:23:49 AM »
Quote from: bickman2k on April 16, 2014, 08:38:32 PM
I think I fixed it again. For some reason, the user for the address was incorrect. Not sure how that got switched...

I have a feeling this somehow got reverted again.
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Shadow Kisuragi
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« Reply #6 on: April 29, 2014, 08:40:45 AM »
This may be fixed now (again). Let me know if that's not the case. We found out that, due to the number of emails per hour we were sending out, the functionality was disabled since we were flagged as a potential spam server.  Grin

We're throttling it right now, so email notifications may be delayed (and hopefully the system catches up during the nights), but hopefully it means the functionality won't be disabled again.
« Last Edit: April 29, 2014, 08:47:15 AM by Shadow Kisuragi » Logged
singlebanana
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« Reply #7 on: April 29, 2014, 02:17:38 PM »
One day last week, I got all of my past notifications and it blew up my email inbox. Still not getting notifications.
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Shadow Kisuragi
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« Reply #8 on: April 29, 2014, 10:05:39 PM »
Bickman's working through it. There seems to be some other items that our host turned off because we broke the TOS regarding the limitation. We had the same limitation on the old server, so it's just a matter of restoring the service. These kind of things happen when your setting is Unlimited and you get swarmed with spam registrations.  Shocked
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GrayGhost81
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« Reply #9 on: April 30, 2014, 09:37:21 AM »
So far so good. This morning I have gotten both a pm and a reply to a subscribed thread and the emails hit almost in real time.
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GrayGhost81
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« Reply #10 on: May 01, 2014, 01:00:24 PM »
Had a notification go into my spam folder today. Using gmail. Made sure to mark it as "not spam."
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singlebanana
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« Reply #11 on: May 05, 2014, 07:47:57 AM »
I am getting notifications now. Thank you. Smiley
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RFGen Co-Director; pinball, 2600 & NES nutjob, co-host of the RFGen
 Community Playthrough and the RFGen Playcast. Listen/Download on iTunes and Podbean: www.rfgplaycast.com

Complete licensed NA NES, U.S. SMS, NA Vectrex, and Microvision sets!, 11 left for 7800, 25 for 5200, 42 for Colecovision
shaggy
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« Reply #12 on: August 14, 2014, 08:29:56 AM »
Not getting email notifications.
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Shadow Kisuragi
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« Reply #13 on: August 14, 2014, 09:01:17 AM »
shaggy, did you get any notifications after an hour or so?
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shaggy
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« Reply #14 on: August 14, 2014, 09:10:51 AM »
I haven't been getting them since I've been active again, since mid July.
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NES cart only collection - 87% complete.
SMS set complete!
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